Shipping policy

Shipping Policy for Mopetpet

1. Shipping Speed and Processing Time

• We strive to process and ship orders promptly. Our estimated order processing time is 2-4 business days.

2. Shipping Costs

• Shipping costs are calculated at checkout based on the order amount.
• Enjoy free shipping at Corby, Northamptonshire.
• We offer free shipping on orders over £10.

3. Shipping Methods

• We use reliable carriers to deliver your orders. Available shipping methods include:
  • Standard Shipping

4. Tracking and Notifications

• Once your order ships, you’ll receive a confirmation email with tracking information.
• You can track your package’s progress directly through the carrier’s website.

5. Lost or Damaged Items

• While we take utmost care in packaging, occasionally items may be lost or damaged during transit.
• If your order arrives damaged, please contact us within 7 days with photos of the damaged items and packaging.

6. Contact Us

• If you have any questions or need assistance, feel free to reach out to our customer support team at sales@mopetpet.co.uk.